Guide · Running the work

Verify, send back or reopen the work

For Facilities Managers: check completed work before the job is closed.

Updated 31 October 2026

Completed work waits under Completed: to verify on Home, and Facilities Managers are told.

Check it

Open the job. Look at what was done, the parts, the effort and the photos.

  • Verify accepts the work. The job is verified and closed, or Work verified; safety clearance pending if it has a safety hold.
  • Send back returns it to in progress. Say What still needs doing. The person who did it is told.

The category's rules

  • Verified by someone else: the person who did the work never verifies it. Verify is not offered to them.
  • After photo required: the job cannot be closed without a photo after the work.

Plans

Verifying a plan's job marks that occurrence done, and the plan's next due date moves on.

Reopen

If verified work turns out to need more, a coordinator or manager chooses Reopen and says Why. The job returns to in progress, and the technician is told.

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