Guide · Managing your team

Decide place and learning requests

For line managers: book or turn down a place, and approve or turn down a learning request.

Updated 31 October 2026

You decide requests for the roles you manage. If someone has two roles with different managers, each manager decides for their own role.

Places

Home lists Places to decide. For each:

  • Book gives them the place, if it is not full and they are not away at that time.
  • Turn down asks for a reason, which the person sees.

A full session cannot be booked: offer them another session.

Learning requests

Home lists Learning requests to decide. Choose Approve or Turn down (with a reason the person sees).

  • A course with a price goes on to the budget holder after you approve it.
  • A course without a price is approved, and Training books the earliest open session the person is free for, or puts them on its waiting list.

You can also ask for learning for someone you manage: open them in Learners and choose Ask for learning.

Who may decide

  • The role's manager or deputy, or someone the manager has delegated to in HR.
  • A training administrator or training lead.
  • Never the person asking: nobody approves their own place or request.
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