After a payment the receipt opens. You can open any receipt later from Transactions with View.
A receipt is an A4 document with its number, the customer, who served them, the items, the VAT analysis and how it was paid.
Issue it
Issue this receipt shows the default way of issuing receipts (email, unless an administrator chose print) and whether the customer has an email address on file.
- Email receipt records the receipt as emailed to that address.
- Print A4 prints it.
- No email address on file? Type one in Add an email address and choose Save to customer record. This needs a customer to have been recorded on the sale.
Once a receipt has been issued it shows Already issued, and any further copy is a duplicate.
Duplicate copy
Duplicate copy shows the receipt stamped DUPLICATE COPY and records the reprint in the audit trail.
Paper trail
Show the audit entries for this receipt lists the audit entries for the receipt and any void or refund linked to it.
Was this helpful?