Guide · Managing training

Verify evidence and revoke credentials

For training administrators: check learning done elsewhere, and withdraw a credential.

Updated 31 October 2026

Verify evidence

Evidence lists learning done elsewhere that is Waiting to be checked; All shows every record. Home says how many are waiting.

For each, choose Verify or Reject. Verified evidence becomes a credential and the person's readiness is worked out again. Unverified evidence never counts. You cannot verify your own.

You can also record evidence for someone: open them in Learners and choose Record learning done elsewhere.

Revoke a credential

On a learner's page, under Credentials, choose Revoke and say Why. Readiness is worked out again straight away. Pay already earned is not touched.

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