Guide · Managing training

Override readiness for a while

For training leads: treat a requirement as met for a stated reason, until a date.

Updated 31 October 2026

Sometimes a person needs to carry on in a role while a renewal is arranged. A training lead can treat one requirement as met for a while.

  1. Open the person in Learners.
  2. On the role's card, choose Override beside a requirement that is not ready.
  3. Say Why, and choose Until: after today and at most 90 days ahead.
  4. Choose Override.

The requirement shows override everywhere, in HR and Payroll too, and counts as met until the date. It never becomes a credential, and Payroll notes it on a run that pays that role.

  • One override per requirement at a time.
  • Nobody overrides their own readiness.
  • Every override is recorded in the audit trail.
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