Guide · Management

Control settings and the approval matrix

For administrators: the station, tolerances, thresholds, receipts and which actions need a second person.

Updated 31 October 2026

Configuration is for administrators. Every change is recorded in the audit trail with its before and after values.

Control settings

SettingWhat it does
OrganisationThe name printed on receipts and reads
Station nameThe station's name. It cannot be changed while a session is open
VAT registrationPrinted on receipts when filled in
Variance tolerance (£)How far the count may be from the expected figure before a reason is required
Discount approval threshold (%)Discounts above this need a supervisor
Refund window (days)How long after a sale it can be refunded
Default opening float (£)The float offered when a session is opened
Float modeA change float outside the box, or exact tender only
Default receipt deliveryEmail the customer, or print a paper copy
Customer reference labelWhat the customer reference is called, such as Member number
Receipt footerThe line at the foot of every receipt

Two tick boxes:

  • Use blind cash counting at close (recommended) hides the expected figure until the count is submitted.
  • Administrators are not asked for a second authorisation when voiding, refunding or approving. With it off, administrators need a second person like everyone else.

Choose Save settings.

Approval matrix

Tick the actions that need a second person, then choose Save approval requirements:

  • Opening a session
  • Void a sale
  • Refund
  • Cash pay-out
  • Bank drop
  • Z read / close day
  • Discount over threshold

All of them are ticked to begin with. Unticking one is recorded in the audit trail. An action that needs no second person is still recorded under the name of whoever did it. With Z read / close day unticked, only a supervisor or an administrator can close a session.

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